BRIDAL DUPATTA
SHIPPING & DELIVERY POLICY
Last Updated: 10/09/2026
1. PREPAID ORDERS ONLY
All orders placed through BridalDupatta.com are prepaid. We currently do not offer Cash on Delivery (COD) for our customized products. Your order will enter processing only after successful payment confirmation.
2. ORDER PROCESSING
After payment is successfully received, your order will be reviewed and prepared according to the customization details provided by you.
Standard Processing Time: Orders generally require approximately 1-2 business days for customization and preparation before dispatch. The exact processing time may vary depending on the product and customization selected.
Processing time may vary because of customization requirements, fabric availability, special embellishments, quantity ordered, seasonal demand, or peak wedding-season workload.
3. CUSTOMIZED ORDERS
Customized products require additional preparation compared with ready-to-ship products. Production may begin only after payment has been successfully received and the required customization details have been confirmed.
Once production has started, changes to the customization may not be possible. Any change requested after production has commenced may result in additional charges or a revised delivery timeline.
4. SHIPPING TIME
After your order has been completed and dispatched, delivery generally takes approximately 4-5 business days, depending on the delivery location and courier service.
Delivery time may vary for metro cities, other domestic locations, remote areas, and international destinations, where applicable.
5. SHIPPING CHARGES
Applicable shipping charges will be displayed during checkout or communicated to you before order confirmation. Charges may vary according to destination, package weight, dimensions, shipping service, and whether the shipment is domestic or international.
6. ORDER TRACKING
Once your order has been dispatched, we may provide a tracking number or tracking information where available. Courier tracking information may take some time to update after dispatch.
7. DELIVERY DELAYS
We make every reasonable effort to deliver within the estimated timeframe. Delays may occur due to courier issues, weather, public holidays, festivals, peak wedding seasons, transportation disruptions, government restrictions, incorrect delivery information, or other unforeseen circumstances.
Such delays do not automatically qualify an order for cancellation or refund.
8. DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address and contact information, including name, house/flat number, street, area, city, state, PIN code, and contact number.
Bridal Dupatta will not be responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer. If an order is returned to us because of an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges may apply for re-dispatch.
9. INTERNATIONAL SHIPPING
If international shipping is available, customs duties, import taxes, clearance charges, or other destination-specific fees may apply. Such charges are generally the customer’s responsibility unless specifically stated otherwise.
10. DAMAGED PACKAGES
If your package appears damaged, opened, or tampered with at the time of delivery, please photograph or record the condition of the package before opening it, where reasonably possible.
If the product inside is damaged, contact us promptly with your order number, photographs of the outer packaging and product, and a description of the issue.
11. DELIVERY ATTEMPTS
Our courier partner may make multiple delivery attempts depending on its policies. Please ensure that someone is available to receive the package. If the shipment is returned after unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.
12. IMPORTANT NOTE FOR BRIDES
If you are ordering your dupatta for a specific wedding date, engagement, ceremony, or other important occasion, we strongly recommend placing your order well in advance.
If you have a specific wedding deadline, please contact us before placing the order so that we can confirm whether the requested timeline is realistically achievable.
13. CONTACT US
Email: bridaldupatta@gmail.com
Phone / WhatsApp: +91-8285908483