Who we are
BRIDAL DUPATTA
PRIVACY POLICY
Last Updated: 10/09/2026
1. ABOUT US
Bridal Dupatta is an online store specializing in bridal and occasion dupattas, including customized and personalized products.
Website: BridalDupatta.com
Business Name: BHUMI CREATIONS
Email: bridaldupatta@gmail.com
Phone / WhatsApp: +91-8285908483
Business Address: Plot No, 14-15, B-Block, Gali No.7, Bharat Vihar Road, Raja Puri, Uttam Nagar, New Delhi – 110059
For this Privacy Policy, “Bridal Dupatta”, “we”, “us” and “our” refer to the business operating BridalDupatta.com.
2. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect different types of information.
A. Information You Provide Directly
When you create an account, place an order, request customization, contact us, or communicate with us, you may provide:
- Full name
- Email address
- Phone number and WhatsApp number
- Billing and shipping address
- PIN/ZIP code
- Order details
- Product preferences and customization requirements
- Measurements where required
- Names, initials, or other personalization details
- Messages, enquiries, reviews, photographs, or other content you voluntarily submit
3. PAYMENT INFORMATION
When you make a payment through our website, payment information may be processed by our third-party payment gateway or payment service provider.
Depending on the payment method used, the payment provider may collect payment card details, UPI information, banking information, transaction information, payment status, and other information required to process the transaction.
Where payment processing is handled by a third-party provider, we generally do not receive or store your complete card or banking credentials on our own systems. Payment information may be subject to the privacy policy and terms of the relevant payment provider.
4. INFORMATION COLLECTED AUTOMATICALLY
When you visit BridalDupatta.com, certain information may be collected automatically, including IP address, browser type, device type, operating system, pages visited, time spent on pages, referring website, approximate location derived from technical data, website interactions, and error or diagnostic information.
5. COOKIES
Our website may use cookies and similar technologies. Cookies help websites remember information and improve functionality.
We may use cookies for shopping-cart functionality, login sessions, preferences, checkout, website functionality, traffic analysis, marketing measurement, and relevant website experiences.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect shopping cart or checkout functionality.
6. HOW WE USE YOUR INFORMATION
We may use your information for legitimate business purposes, including:
- Processing, confirming, customizing, packing, shipping, and delivering orders.
- Responding to enquiries, questions, complaints, and customer-service requests.
- Preparing customized products according to your requirements.
- Facilitating and verifying payment transactions.
- Providing necessary delivery information to courier and logistics partners.
- Contacting you regarding orders, delivery, customization, payment, or service matters.
- Understanding website usage and improving products, services, and website experience.
- Detecting, preventing, investigating, and addressing fraud, unauthorized activity, abuse, and security issues.
- Sending promotional communications where permitted and where appropriate consent has been obtained.
7. CUSTOMIZED PRODUCT INFORMATION
Because Bridal Dupatta offers customized products, we may collect information required to create your order, including measurements, names, initials, colour preferences, design preferences, embroidery instructions, and other customization details.
We use this information only as reasonably necessary to fulfill your customized order and provide related customer service.
8. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information as a product. However, we may share necessary information with trusted service providers where required to operate our business.
Payment Providers
Necessary information may be shared with payment gateways to process your payment.
Shipping & Courier Partners
Your name, address, phone number, and order-related information may be shared with logistics providers to deliver your order.
Website & Hosting Providers
Technical information may be processed by our website hosting and technology providers.
Communication Services
We may use email, WhatsApp, SMS, or other communication providers to communicate with you regarding orders and enquiries.
Analytics & Technology Providers
We may use analytics and technology services to understand website usage, improve performance, and measure marketing effectiveness.
Legal or Government Authorities
We may disclose information where required by applicable law, legal process, court order, or governmental request.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies. We are not responsible for the privacy practices of third-party websites that we do not control.
10. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention may depend on the nature of the information, order and transaction requirements, accounting and tax requirements, legal and regulatory obligations, dispute resolution, fraud prevention, and security needs.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
12. YOUR RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion where legally applicable, withdrawal of consent where processing is based on consent, objection to certain processing, opt-out of marketing communications, and raising a privacy-related complaint or concern.
To exercise an applicable privacy right, contact us using the details below. We may need to verify your identity before processing certain requests.
13. MARKETING COMMUNICATIONS
If you receive promotional communications from us, you may stop receiving them by using the unsubscribe option where available or by contacting us.
Even if you opt out of promotional communications, we may still contact you regarding essential matters such as order confirmation, payment, customization, shipping, delivery, returns, refunds, customer service, and important account or website information.
14. CHILDREN’S PRIVACY
Our website is not intended to knowingly collect personal information from children. If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and take appropriate action.
15. DATA TRANSFERS
Some service providers may process information using systems or infrastructure located outside your state or country. Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.
16. DATA BREACHES & SECURITY INCIDENTS
If we become aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and address the incident. Where notification is required under applicable law, we will provide the required notifications to affected individuals or relevant authorities.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, services, technology, legal requirements, or privacy practices. The updated version will be published on this page with a revised “Last Updated” date.
18. CONTACT US
Bridal Dupatta
Email: bridaldupatta@gmail.com
Phone / WhatsApp: +91-8285908483
Business Address: Plot No, 14-15, B-Block, Gali No.7, Bharat Vihar Road, Raja Puri, Uttam Nagar, New Delhi – 110059
For privacy-related requests, please mention “Privacy Request” in the subject or message where appropriate.
YOUR PRIVACY MATTERS TO US
We understand that shopping for your bridal ensemble involves sharing personal information with us. We treat that trust with care and aim to use your information responsibly, transparently, and only for legitimate business purposes.
Bridal Dupatta