Effective Date: 16 August 2025

At Bridal Dupatta, we understand the importance of timely and secure delivery, especially when it comes to your bridal journey. Every order is handled with utmost care to ensure your dupatta arrives in pristine condition, beautifully packaged, and on time.

1. Order Processing Time

• Ready-to-Ship Products: Orders are processed within 2–4 business days after payment confirmation.
• Custom & Made-to-Order Products: Processing time may vary depending on the complexity of the design, typically ranging from 3–6 weeks. You will be notified of the estimated delivery timeline at the time of purchase.

2. Shipping Methods

We partner with trusted courier and logistics companies to ensure safe and timely delivery. Options include:

• Standard Shipping – Reliable and secure delivery.
• Express Shipping – Faster delivery for urgent orders (additional charges apply).

3. Domestic Shipping (Within [Insert Country])

• Standard delivery takes 4-7 business days after dispatch.
• Express delivery takes 2-5 business days after dispatch.

4. International Shipping

• We proudly ship worldwide.
• Delivery timelines vary by destination, typically 7–14 business days.
• Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer and may vary based on your country’s regulations.

5. Shipping Charges

• Shipping costs are calculated at checkout based on your location and chosen shipping method.
• Free shipping may be offered on select orders or promotions.

6. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment in real time.

7. Delivery Issues

• If your order is delayed due to unforeseen circumstances (weather, customs, courier delays), our support team will assist you promptly.
• Bridal Dupatta is not responsible for lost or stolen packages after successful delivery confirmation by the courier.

8. Pre-Order & Custom Timelines

Custom bridal dupattas require additional time for handcrafting. We recommend placing orders well in advance of your wedding date to ensure timely delivery.

9. Contact Us

For any shipping or delivery concerns, please contact us:

📧 Email: support@bridaldupatta.com
📍 Address: Plot No. 14-15, Gali No.7, Bharat Vihar Road, Raja Puri, Uttam Nagar, New Delhi – 110059

Our goal is to make your bridal experience seamless, elegant, and stress-free—right from placing your order to the moment your dupatta arrives.